{"id":52578,"date":"2020-05-11T15:20:46","date_gmt":"2020-05-11T13:20:46","guid":{"rendered":"https:\/\/www.santpol.edu.es\/blog-the-key-factors-of-success-in-hospitality\/"},"modified":"2020-05-11T15:54:05","modified_gmt":"2020-05-11T13:54:05","slug":"els-factors-de-exit-en-hospitality","status":"publish","type":"post","link":"https:\/\/www.santpol.edu.es\/ca\/blog\/els-factors-de-exit-en-hospitality\/","title":{"rendered":"Els factors de l’\u00e8xit en hospitality"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]Com tenir \u00e8xit en el sector hospitality? Com a part de la seva formaci\u00f3, l’alumnat del Grau universitari en Gesti\u00f3 Hotelera i Tur\u00edstica va participar en un seminari impartit per Jorge Mateu Santaeularia, que va ser director de l’hotel Princesa Sof\u00eda<\/span>\u00a0de Barcelona. En les seg\u00fcents l\u00ednies us desvetllem els quatre factors per aconseguir l’\u00e8xit en el sector hospitality, segons Santaeularia.<\/strong>[\/vc_column_text][vc_separator][vc_column_text]<\/p>\n

Els 4 factors clau per aconseguir l’\u00e8xit en hospitality<\/strong><\/h2>\n

Durant el seminari impartit a l’EUHT StPOL, Jorge Mateu Santaeularia va revelar que la seva experi\u00e8ncia l’ha portat a detectar quatre factors essencials per poder tenir \u00e8xit en el sector de l’hoteleria. S\u00f3n:<\/p>\n

    \n
  1. La gesti\u00f3 del canvi personal: <\/strong>Definir l’objectiu professional de cadasc\u00fa i posar-li passi\u00f3 per aconseguir-ho \u00e9s fonamental per arribar a l’\u00e8xit en el sector hospitality. “El 99% del proc\u00e9s d’\u00e8xit \u00e9s suar la samarreta”, indica Santaeularia. I afegeix la capacitat d’adaptaci\u00f3 als diferents escenaris com un requisit “sine qua non” de tot futur professional de el sector hospitality.<\/li>\n<\/ol>\n
      \n
    1. L’engagement experiencial: <\/strong>Tenir empatia amb els clients portar\u00e0 a la simpatia cap al professional, per\u00f2 tamb\u00e9 cap a la marca o empresa; i aquest \u00e9s el pas previ per generar confian\u00e7a. El cam\u00ed cap a l’\u00e8xit estar\u00e0, llavors, una mica m\u00e9s a prop.<\/li>\n<\/ol>\n
        \n
      1. La cultura innovadora interna: <\/strong>La innovaci\u00f3 i creativitat s\u00f3n un factor clau per tenir \u00e8xit en molts sectors, i especialment en el sector hospitality.<\/li>\n<\/ol>\n
          \n
        1. El valor diferencial: <\/strong>All\u00f2 que ens diferencia dels altres \u00e9s un factor clau per destacar i aconseguir l’\u00e8xit desitjat.<\/li>\n<\/ol>\n

           <\/p>\n

          A tot aix\u00f2, segons Santauelaria, hi ha un element que ho precedeix i que \u00e9s indispensable per a tot professional del sector de l\u2019hoteleria: actitud i persist\u00e8ncia.<\/strong> De fet, apunta: “hospitality \u00e9s vocaci\u00f3”, aix\u00ed que “sense amor, passi\u00f3 i vocaci\u00f3 no aconseguir\u00e0s els teus objectius”, va concloure.[\/vc_column_text][vc_column_text]<\/p>\n

          La marca personal<\/strong><\/h2>\n

          A m\u00e9s dels quatre factors clau per aconseguir l’\u00e8xit en hospitality, Santaeularia va posar l’accent en un element que “cal treballar durant tota la vida”: la marca personal<\/strong>. \u00c9s a dir: Qu\u00e8 \u00e9s all\u00f2 que transmets com a persona i com a professional? Valors, singularitat, credibilitat, connexi\u00f3 emocional… s\u00f3n alguns dels \u00edtems que es desprenen de la marca personal de cadasc\u00fa.<\/p>\n

          De fet, els alumnes del Grau en Gesti\u00f3 Hotelera i Tur\u00edstica<\/a> participen durant tota la seva formaci\u00f3 en el programa denominat Personal Branding<\/strong>: un conjunt d’accions repartides durant tot el grau universitari que tenen com a objectiu formar professionals de sector hospitality amb les m\u00e0ximes garanties d’aconseguir l’\u00e8xit professional.<\/p>\n

          Coneix amb detall el programa de Personal Branding de EUHT StPOL en aquest v\u00eddeo.[\/vc_column_text][vc_video link=”https:\/\/www.youtube.com\/watch?v=QyqX-2hTwl0″ el_width=”80″ align=”center”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

          [vc_row][vc_column][vc_column_text]Com tenir \u00e8xit en el sector hospitality? Com a part de la seva formaci\u00f3, l’alumnat del Grau universitari en Gesti\u00f3 Hotelera i Tur\u00edstica va participar en [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":52573,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1945,1946],"tags":[4713,4592,4711,7714,7715,7716,7717,7718,7719,7720,7721,7722,7723,7724,7725,7726],"class_list":["post-52578","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-noticies-euht-stpol","category-noticies-home","tag-4713","tag-4592","tag-4711","tag-7714","tag-7715","tag-7716","tag-7717","tag-7718","tag-7719","tag-7720","tag-7721","tag-7722","tag-7723","tag-7724","tag-7725","tag-7726"],"yoast_head":"\nEls factors de l'\u00e8xit en hospitality - EUHT StPOL<\/title>\n<meta name=\"description\" content=\"Al seminari impartit a l'EUHT StPOL, Jorge Mateu Santaeularia va revelar quatre factors clau per a aconseguir l'\u00e8xit en el sector del hospitality.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.santpol.edu.es\/ca\/blog\/els-factors-de-exit-en-hospitality\/\" \/>\n<meta property=\"og:locale\" content=\"ca_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Els factors de l'\u00e8xit en hospitality - 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