With the aim to focus on customer satisfaction, CBRE – the international leading company in consulting and real estate services – has come together with EUHT StPOL to set up the first Hospitality training days addressed to property management, a pioneer initiative that seeks to meet the needs to the market changes and requirements.
During three days the University College of Hospitality Management and Culinary Arts of Sant Pol de Mar (EUHT StPOL), Barcelona, has been the venue of the first Hospitality training days. These were led by CBRE Spain and Portugal, with the participation of the heads managers of the offices located in Barcelona, Madrid, Bilbao and Lisboa.
“In CBRE we believe in a change of philosophy in the sector of property management to put the focus on the customer satisfaction, offering a five-star service through the implementation of hospitality concepts in the area of property management”, pointed out Monica Pinto, Marketing Manager of CBRE Property Management Plataforma Iberica.
This is why they have chosen a training led by EUHT StPOL, university college with more than 50 years of experience specialized in hospitality management training and recognized in 2019 as the 19th world best university in Hospitality and Leisure Management, according to the QS World University Rankings.
“We are delighted to have developed this initiative, pioneer in the hospitality area, which, we believe is the first milestone to a new professional specialization with a very promising future” has stated Lluís Serra, Managing Director of EUHT StPOL.
This is the starting point into a feedback process between both institutions that will allow, among other things, CBRE to also be a professional venue of EUHT STPOL’s students specialized in hospitality.