As a professional of the hospitality industry, you should have in mind that attitude is about 80% of your success. Of course, studying a Bachelor’s Degree in Hospitality Management or a Master in Hotel Management or in F&B Management is a must, but don’t forget some important values to become the perfect host in this industry.
The president of the Official College of Tourism Professionals of Catalonia (COPTUR), Silvana Millet, said in the master lecture of the Graduation Ceremony that there are some skills that every graduate in hospitality management should have because they are essential to work in this industry.
Some of these hospitality skills are:
As Silvana Millet said in this master lecture during the Graduation Ceremony, it’s only a ‘back to basics’ reminder. The most important thing to become the perfect host is having always these hospitality skills in mind.